MOT's Coronavirus (COVID-19) Public Health Update - Michigan Opera Theatre

MOT’s Coronavirus (COVID-19) Public Health Update

The safety of our guests, staff, artists, and all who enter the Detroit Opera House is Michigan Opera Theatre’s first and greatest priority. Please know that we continue to closely monitor the development of the Covid-19 situation through communication with the Wayne County Health Department and the Michigan Department of Health and Human Services, in addition to following the guidance of the Center for Disease Control (CDC) and World Health Organization (WHO).

PUBLIC PERFORMANCE AND EVENT STATUS
At this time, all programming at the Detroit Opera House has been canceled until April 5, including performances of Dance Theatre of Harlem and Champion.

Additional cancellations or schedule changes to mainstage and community events will be posted prominently on the Michigan Opera Theatre/Detroit Opera House website. In the event of a cancellation, ticketholders will be notified by e-mail at least two hours prior to the scheduled event. Cancellation notices will be posted on the Detroit Opera House campus.

Ticketholders for canceled performances will receive further notification via e-mail and/or US post, with options for programming alternatives, donations or reimbursement. The Company encourages ticketholders to follow the directions in the notification, rather than calling the ticket office.

PREVENTATIVE MEASURES
Michigan Opera Theatre has taken several preventative steps to maximize the safety of all who enter the Detroit Opera House. Above all, the Opera House benefits from a daily deep cleaning. In response to concerns about Coronavirus, we have increased our housekeeping staff for events to assist with continuous restroom sanitizing and sanitizing public areas of the theater including (but not limited to) faucets, fixtures, door knobs, handrails, and countertops.

Additionally, we have placed hand sanitizer dispensers throughout the Detroit Opera House, including (but not limited to) – all lobbies (on every level), the Cadillac Café, and at each bar location.

We ask that all employees and guests follow normal preventative practices to keep themselves and others safe. This can be accomplished by:

  • Wash hands often with soap and water for a minimum of 20 seconds.
  • If soap and water are not readily accessible, use hand sanitizers.
  • Cover mouth and nose with a tissue or handkerchief when coughing or sneezing.
  • Avoid touching eyes, nose, and mouth with unwashed hands.
  • Do NOT enter the Detroit Opera House if you are feeling ill. Please stay home and avoid contact with others.

The Michigan Department of Health and Human Resources is recommending that the following populations avoid large public gatherings:

  • Individuals with underlying health conditions including heart disease, lung disease, or diabetes.
  • All individuals who are deemed immunocompromised.
  • Pregnant women.

The Detroit Opera House Ticket Office can be reached by calling 313/237-7464 or email tickets@motopera.org

COVID19 FAQ

Q&A Is tonight’s/today’s show cancelled?
Yes, all current programming, including Dance Theatre of Harlem and Champion, have been canceled until April 5. We continue to monitor the situation in partnership with the Michigan Department of Health and Human Services, and we will inform our guests of any additional changes to our schedule. These notices will be posted on our website and ticket holders will receive e-mail or phone call, should schedule changes occur..

Is the Detroit Opera House a clean facility?/What is the DOH doing to prevent the spread of Coronavirus?
The Detroit Opera House benefits from a daily deep cleaning. In response to concerns about Coronavirus, we increased our housekeeping staff for events to assist with continuous restroom cleaning and sanitizing public areas of the theater including (but not limited to) faucets, fixtures, door knobs, handrails, and countertops.
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Additionally, we have placed touch-free hand sanitizer dispensers throughout the Detroit Opera House, including (but not limited to) – all lobbies (on every level), the Cadillac Café, and at each bar location.
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What is your refund policy?
For canceled events, Michigan Opera Theatre is offering options to exchange tickets for future performances or gift cards or to receive a full refund. Michigan Opera Theatre also asks ticketholders to consider donating the cost of their ticket to the organization. As a non-profit, all donations are tax deductible and go a long way to ensure we are able to present opera and dance for years to come.

For events that are still scheduled, please call the box office with questions at (313) 237-7464.