Information for Michigan Opera Theatre Chorus Members

ABOUT:

The Michigan Opera Theatre Chorus is a professional group of diverse men and women of all professions and backgrounds. Choristers rehearse weekday evenings and weekends for each production period.

The Michigan Opera Theatre Chorus is hired on a per production basis. Michigan Opera Theatre engages its artists under an American Guild of Musical Artists contract.

Michigan Opera Theatre holds auditions for the chorus once per calendar year for the following opera season. Chorus members must audition each year.

AMERICAN GUILD OF MUSICAL ARTISTS

American Guild of Musical Artists (AGMA) is the union that represents our musical artists including the chorus.

The Company engages musical artists under an AGMA Standard Artist’s Contract for Employment. Each artist engaged will have the right to join or refrain from joining AGMA in accordance with Michigan’s right to work law. Regardless of whether you join AGMA, the terms of the CBA with AGMA will apply to your work with MOT.

AGMA elects local representatives. The current representatives noted below, are fellow members of the chorus and are available to answer any questions as well as give you a copy of the contract between MOT and AGMA so you are fully aware of your rights, responsibilities, and protections. Please address all questions regarding the union to your AGMA representative or to AGMA directly.

Membership in AGMA:

AGMA initiation fee is $1000. This amount can be worked out on a payment plan through the union directly. AGMA requires you to pay dues in the amount of $79 per year as well as a 2% fee deducted from every paycheck. The $79.00 is billed annually beginning in December and will be due and payable by January 31.

A copy of the agreement between Michigan Opera Theatre and AGMA is available in the Production Department upon request.

You may find more information at www.musicalartists.org. Please make sure that you review the page marked “Member Info”

Title: Artistic Assistant

Classification: Full-time, Non-Exempt

Department:  Artistic

Work Schedule: Monday-Friday, with occasional weekends/evening performances as needed.

How to Apply: Qualified applicants should submit their resume and cover letter to employment@motopera.org

Position Summary:

Michigan Opera Theatre’s (MOT) Artistic Assistant’s primary objective is to support the Artistic Department staff, managing all administrative and logistical communications for the Artistic Director, Associate Artistic Director, Director of Innovation, and the Head of Music, fulfilling duties regularly associated with an administrative assistant and a personal assistant for the Artistic Director (AD). Working closely with and reporting to the Artistic Director and Associate Artistic Director, the Artistic Assistant reflects the AD’s vision and represents them in all communique, correspondence, business meetings and personal meetings. The Artistic Assistant is an optimistic achiever, who echoes and shares the AD’s vision for new opera and interdisciplinary musical projects in and for the City of Detroit.
Specific Responsibilities: 

• Coordinates meetings, and occasional appointments and travel for the AD and AAD, both inside and outside the organization.
• Working with the Production Department, schedules auditions for the AD and AAD.
• Edits and maintains the Artistic Department’s professional contacts and address book; keeps record of pertinent contact information to provide context for future meetings.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Records and distributes minutes or other records for meetings.
• Welcomes and receives Board members, colleagues, MOT staff, and outside vendors in their meetings with the Artistic Department. Attends to Board Members’ needs during their meetings with the Artistic Department.
• Answers and transfers telephone calls for the AD, using discretion to screen calls.
• Responds to and resolves administrative inquiries and questions.
• Maintains office supplies and coordinates maintenance of office equipment.
• Maintains a system for recording expenses and the use of petty cash for reimbursements related to MOT business.

Required Qualifications:

• High School Diploma or GED
• Three or more years’ experience in an administrative role
• Professional experience working with administrative procedures and systems, such as recordkeeping and filing.
• Demonstrated interpersonal skills, excellent verbal and written communication skills.
• Demonstrated scheduling management skills, with keen attention to detail.
• Proficient in Microsoft Office Suite or related software.
• Demonstrated ability to work independently.
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in backgrounds, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

• Experience handling an office phone system.
• Bachelor’s degree
• Proficiency in Microsoft Outlook and related applications.
• Knowledge of opera and standard opera repertoire in the United States
• Experience working for a professional nonprofit performing arts institution.

Essential functions/physical demands:

• The person in this position maintains a flexible work schedule--as the AD and AAD regularly travel and will be operating in different time zones.
• The person in this position must be able to remain in a stationary position for periods of time.
• Theperson in this position occasionally moves throughout the building to access files.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Department: Detroit Opera House Operations

Classification: Non-exempt, Part-Time

Schedule: 30 hours/week, evenings and weekends

Posting ends: November 8^th, 2021

How to apply: Qualified applicants should submit their resume and cover letter to employment@motopera.org
Purpose/Position Summary:

Michigan Opera Theatre’s (MOT) Events Team coordinates, sets up, and executes a multitude of outside events at the historic Detroit Opera House (DOH), which are unrelated to opera or dance, including touring Broadway productions, popular music performances, weddings, and professional networking events. The Assistant Events Manager (AEM) is an integral part of this dynamic team, supporting the Special Events Manager (SEM), in the organization and execution of excellent, memorable events. Through careful coordination and preparation, the AEM creates seamless communication and cooperation between various MOT departments and outside vendors in preparation of and during events. The AEM is a competent improviser and problem-solver, who through clear, polite communication, effectively resolves issues during events. The AEM is an enthusiastic customer service advocate, who consistently meets the highest quality of expectations from MOT clients and patrons to ensure MOT client satisfaction.

Specific Responsibilities:

• Effectively communicate event details with all clients and their guests
• Distribute necessary event details to key staff, department heads, and vendors, in a timely fashion before the event
• Ensure the readiness of the DOH’s appearance by communicating with internal MOT Departments ahead of time, including Facilities, Security, Ushers, and Parking Attendants
• Coordinate with Front of House and Back of House, caterer, and various vendors (florists, DJ, musicians, etc.) as required to ensure a seamless event
• In collaboration with the caterer, determine details pertaining to food service and food service movement throughout the building
• Assist with set up and break down of all components related to event i.e, registration, gift table, ceremony seating, signage
• Power on various sound systems, set up microphones, set up auxiliary cord for mp3 players and computers, phones etc.
• Brief ushers and staff of pertinent event details to ensure they are confident in assisting guests and provide a positive customer experience i.e., transitioning throughout building spaces, directions to exits and restrooms, safety procedures
• Assist and support the SEM throughout entirety of event, as directed.
• Courteously address and expeditiously resolve any customer service-related issues
• Be alert to any potential safety hazards or concerns throughout event/performance
• Interact with clients and guests throughout the event to ensure their needs are not only met but exceeded (for example assist with gifts, personal belongings, procession details, etc.)

Required Qualifications:

• High school diploma or GED
• 2 or more years’ experience working in a customer service capacity at an events center or company, in positions such as an usher or box office employee
• Demonstrated organization skills and problem-solving skills
• Excellent verbal communication skills
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

• Professional event planning experience
• Experience working with an Events Management System
• Experience working with PAs and sound systems

Essential functions/physical demands:

• The person in this position routinely maneuvers throughout the building, including hallways and stairwells, in order to manage events
• The person in this position stands for several hours at a time to supervise events
• The person in this position routinely lifts and moves objects weighing up to 35 pounds

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.  Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Additional Information: This position is eligible to participate in Michigan Opera Theatre’s comprehensive employee benefits program.

Department:  Production

Classification: Full-Time, Exempt

Hours/Week:  Schedule varies during the performance season, the ATD regularly works weekends and night time events.

Posting ends: November 5^th, 2021

How to Apply: Qualified applicants should submit their resume, cover letter to employment@motopera.org. Applicants are strongly encouraged, but not required, to  submit three CAD drawings in addition to their application.

Job Summary:

The Assistant Technical Director (ATD) is a crucial member of a three-person technical direction team responsible for the planning, supervision and management of productions and events at the Detroit Opera House (DOH), ranging from opera and dance performances produced by Michigan Opera Theatre, to various Broadway touring musicals and professional networking events hosted in the DOH. The position reports to the Technical Director (TD) and aids the TD in drafting plans for upcoming MOT opera and dance productions, and is often responsible for supervising stage crews and managing various show paperwork. The ATD will assume responsibility for stage operations on assigned events and productions and may act as TD for Michigan Opera Theatre Tour productions. The ATD is an excellent, clear communicator, who corresponds with stage crew, vendors, and the public appropriately and timely. The ATD is a team-orientated multitasker and collaborator, who is able to shift roles seamlessly in this dynamic technical group.

Job Responsibilities 

• For MOT Opera and Dance productions (approx. 10-12 per year), the ATD is responsible for:
  • Share in supervising the DOH IATSE crew during work calls
  • Maintaining show paperwork such as line schedules, work calls
  • Assist with show planning (materials ordering, scheduling, etc.)
  • Assist in drafting plans/sections and elevations as necessary
  • Assist in arranging transportation logistics for all productions
• For DOH hosted-events throughout the year, including wedding, lectures, and Broadway touring shows, the ATD is responsible for:
  • Advancing and supervising stage operations of events and scheduling union crews
  • Assisting in setup and execution of in-house productions and events
  • Setup and take-down of audio equipment for non-stage events
  • Maintain Stage Equipment (maintain records, schedule repair & maintenance by union crew/ outside vendors as necessary)
  • Assist in managing warehouse spaces

Required Qualifications:

• Two or more years of technical theatre experience in a professional venue
• Proficient in CAD Drafting (Vectorworks preferred)
• Proficient in MS Office software; highly proficient in Excel
• Proficient in setting up basic AV systems (projectors/ portable audio system)
• Demonstrated, excellent communication skills. This position communicates with clients, vendors, and the public.
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

• Chauffeur’s license & DOT Medical Certificate eligible (not necessary to start, but must be able to attain)
• Bachelor’s degree in Theatre Design/Technology, Technical Direction, or similar degree from an accredited theatre program or college.

Essential functions/physical demands:

• The person in this position routinely moves materials weighing up to 50 pounds
• The person in this position must be able to remain in a stationary position for periods of time
• The person in this position occasionally ascends/descends ladders
• The person in this position occasionally moves throughout the building to access equipment
• The person in this position occasionally works with dusty or mold-damaged materials and small quantities of chemicals. Must be able to wear a respirator.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.  Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Classification: Full-time, Non-Exempt

Department: Marketing and Communications

Work Schedule: Varied, weekly box office hours and show time hours

How to Apply:

Qualified applicants should submit their resume and cover letter via email to employment@motopera.org

Position Summary:

The Box Office Associate (BOA) is responsible for assisting patrons with all ticketing and purchase needs of Michigan Opera Theatre (MOT) and the Detroit Opera House (DOH). Possessing strong customer services skills, the BOA serves patrons efficiently, accurately, and politely at all points of contact. The BOA acts as a steward of MOT and helps convey MOT’s season and the company’s mission to patrons and the interested public. The BOA understands and ensures the highest level of patron satisfaction.

Reporting Structure:

The BOA reports to the Senior Manager of Ticketing and Box Office Operations.

Key Job Responsibilities:

• Works during theatre box office hours and show times, selling tickets, answering phones and servicing internal and external customers.
• Greets and serves all patrons in a positive, supportive, friendly, and polite manner in accordance with MOT’s patron-centered culture of excellence.
• Sells subscription and single tickets to all Opera and Dance events by phone and in person in the box office.
• Works with Box Office Manager to monitor sales.
• Assists customers with questions regarding internet ticket purchases.
• Performs data entry of phone/mail/telemarketing/ ticket orders using box office ticketing system.
• Manages patron concerns on behalf of MOT, assuring each patron a timely and thoughtful response, and escalates complaints or concerns to other box office staff when necessary.
• Assists with printing will call tickets prior to show time.
• Monitors the box office phone system, as required, for both internal and external guests.
• Through positive working relationships with staff, maintains knowledge of current and recent MOT events and activities.
• Performs other duties as assigned.

Required Qualifications:

• High school diploma or GED
• Exceptional interpersonal skills, both in person and by phone, in order to effectively communicate with patrons, staff members, volunteers, performers, other MOT constituents and the general public.
• Demonstrated customer service skills.
• Possess the ability to work well in an extremely fast paced, ever changing environment.
• Ability to problem-solve and think quickly on one’s feet.
• High degree of flexibility in response to daily shifting priorities.
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

• 1-year or more of box office or ticket sales experience.
• Experience with Tessitura and/or Ticketmaster preferred.
• Experience working in an opera or ballet company, or knowledge of standard opera and dance repertoire highly preferred.

Essential functions/physical demands:

• The BOA must be able to work a flexible schedule, including weekends and holidays, in accordance with MOT’s box office needs.
• The BOA must be able to speak on the telephone for long periods of time.
• The BOA must be able to remain in a standing position for periods of time.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Title: Crowd Manager

Department: Security

Classification: Part-Time

Hours/Week: On call for performances/events at the Detroit Opera House, this

Salary Range: $14/hr.

Posting ends: September 20^th, or until filled

How to Apply:

Qualified applicants should submit their resume by email to employment@motopera.org.

Position Summary:

Michigan Opera Theatre is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown Detroit, near Comerica Park, Michigan Opera Theatre offers a dynamic work environment. MOT Crowd Managers work with the Security Team to provide services designed to ensure the safety of Michigan Opera Theatre and the Detroit Opera House patrons, visitors, performers during performances and other events. Through working cohesively with the MOT Security and Events teams Crowd Managers work to secure the safety of patrons, visitors, and performers by regulating traffic control, maintaining access to entrances and emergency exits, and performing security screenings—when required.

Job Responsibilities:

• Regulate traffic by managing the movement of activities and guests
• Monitor entrances and exits to ensure proper egress, in accordance
• Observe crowds in order to keep vigilant watch for signs of danger
• Correspond with the Manager on Duty, Director of Security, and the Manager of Venue Operations to adequately provide emergency care within the existing security plan framework.
• Ensure security and safety of patrons, visitors, performers, and staff, through adherence to MOT security policies
• Ensure security and safety of the venue, and perform security screening when required
• Interact with guests attending events, provide information and direction in a positive and friendly manner

Required Qualifications:

• High school diploma or GED equivalent
• Pass state background check
• Minimum 1 year of experience as a crowd manager or related events management experience
• Demonstrated customer service skills

Desired Qualifications:

• Security experience
  • Law enforcement experience
  • Crowd control/venue management certification

Physical Demands of the Work Environment:

• Ability to work evenings and weekends
• Ability to navigate stairwells, hallways, and other areas of the Detroit Opera House
• Ability to stand for up to 3 hours at a time

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission

Classification: Full-time, Non-Exempt

Department: Development

Work Schedule: Monday-Friday; some evening and weekend hours required

Posting ends: October 18^th, 2021

How to Apply:

Qualified applicants should submit their resume and cover letter via email to employment@motopera.org

Position Summary:

The Development Operations Coordinator (DOC) of Michigan Opera Theatre (MOT) is responsible for providing both donor relations and crucial administrative support to the Development team. This role is essential to the overall goals of this dynamic fundraising team, which is tasked with securing financial support from individuals through portfolios covering major gifts, annual giving, and legacy giving, as well as institutional partnerships. The DOC is an excellent multi-tasker and an enthusiastic advocate for MOT’s programming, performances, and mission, utilizing strong communication skills to effectively correspond with MOT contributors, while employing a strong attention to detail to support the Development team in operations and data reporting.

Reporting Structure:

The DOC reports to the Senior Manager of Information Systems

Key Job Responsibilities:

• Produce gift receipts and individualized acknowledgement letters for all gifts.
• Oversee and perform entry of gifts, contributions, and pledges.
• Perform regular data audits and assist in resolving data integrity issues.
• Assist supervisor and finance department in completing month end reconciliation.
• Work in collaboration with the Senior Manager of Information Systems to perform routine maintenance tasks of the fundraising software, as required.
• Develop and distribute tutorials, processes, and procedures on fundraising software and tools, especially related to Tessitura.
• Coordinate and execute procedures and guidelines to ensure the quality of data and assist the Director of Development Operations and development team with analysis.
• Conduct direct mail campaigns through managing production, timing, and mailing of appeal letters.
• Identify and drive solutions and processes to assist with ongoing development of Telefund campaigns.
• Conduct regular performance analysis of campaign activity to refine efforts and improve ROI.

Required Qualifications:

• Associate’s degree, or equivalent combination of education and work experience
• 2 years of relevant customer service experience
• Strong technical skills including proficiency in Microsoft Office suite and database applications
• Demonstrated interpersonal skills, including the ability to initiate, cultivate and maintain relationships easily
• Demonstrated, strong verbal and written communication skills
• Ability to work flexible hours, including some evenings and weekends, during the September-May performance season.
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

• Knowledge and experience working with Tessitura

Essential functions/physical demands:

• The person in this position occasionally works weekends and evenings to accommodate necessary data entry and participate in other Development activities.

• The person in this position occasionally remains in a stationary position for periods of time
• The person in this position occasionally moves throughout the building to access files

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Classification: Full-time, Exempt

Department: Marketing and Communications

Work Schedule: Monday-Friday, occasional weekends/evening performances as needed

How to Apply:

Qualified applicants should submit their resume and cover letter via email to employment@motopera.org

Position Summary:

The Director of Marketing and Communications (DoMC) is responsible for the successful development and implementation of Michigan Opera Theatre’s (MOT) marketing, branding, sales, research, and communications efforts. Simultaneously, the DoMC is responsible for developing a cohesive marketing strategy, curating the company’s image, and raising visibility and awareness of MOT both locally and nationally to support all institutional goals. The DoMC share’s MOT’s commitment to Diversity, Equity & Inclusion, and collaborates with the President & CEO and the Artistic Director to establish a marketing strategy that supports the artistic vision and operating objectives of the Opera Company and its various business units, including the Detroit Opera House (DOH).

Reporting Structure:

The Director of Marketing and Communications reports to the President & CEO of

Michigan Opera Theatre.
Supervisory Experience:

The Director of Marketing and Communications supervises all staff in the Marketing Department, including the Marketing Manager, Communications and Media Relations Manager, and the Marketing Operations Web Coordinator.

Key Job Responsibilities:

• • • Lead initiatives in the development and implementation of innovative marketing, communications, and sales/service strategies to achieve revenue goals, build the MOT brand, promote opera and dance offerings, and raise awareness both locally and nationally of MOT programs and achievements.

• • • Develops annual communication strategies and plans for MOT and DOH and oversees the implementation of all aspects related to implementation of such.
      • Develops plans and leads messaging decisions for communicating MOT and DOH activities to the media.
      • Develops plans and leads messaging decisions for website, social media, and e-communications programs.
    • Develops season and single ticket sales goals and revenue projections in collaboration with other senior leaders, and the Box Office Manager.
    • Leads discussions relating to the determination of ticket pricing, discounting, and scaling of performance venues to maximize attendance and revenue.
    • Leads the MOT’s research efforts to better understand and respond to its patrons utilizing both qualitative and quantitative forms of research.
    • Stewards the MOT brand, including consistently enforcing company-wide use of graphics standards and style guidelines as well as key organizational messages.

Required Qualifications:

• • • Bachelor’s degree in marketing, communications or related degree, or equivalent education plus experience.
    • Ten or more years of experience successfully leading marketing and communications functions of a complex organization. Performing arts experience preferred.
    • Five years of focused experience in customer or member acquisition and retention.
    • Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in backgrounds, cultures, values, and viewpoints as the foundation for an inclusive environment.
    • Proven ability to build strong brands and increase earned income.
    • Exceptional communication skills, both written and verbal. 
    • Proficiency with email marketing, ticketing systems, and Microsoft Office Suite, required.

Desired Qualifications:

• • • Demonstrated experience with marketing communication disciplines and multi-channel campaign design and execution. Experience with TRG Consulting preferred.
    • Master’s degree in Marketing preferred.
    • Experience with Tessitura preferred.
    • Preference for candidates with experience in a subscription-based environment.

Essential functions/physical demands:

• • • The DoMC position must be able to attend occasional evening and weekend rehearsals and performances of MOT and DOH, outside of normal office hours.
    • The DoMC position must be able to remain in a stationary position for periods of time.
    • The DoMC position occasionally moves throughout the building to access files.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission.

Classification: Full-time, Exempt

Department:  Innovation

Work Schedule/shift: Work schedule varies depending on the performance season

How to Apply: Qualified applicants should submit their resume, cover letter, and portfolio to employment@motopera.org

Position Summary:

As part of Michigan Opera Theatre’s (MOT) nascent Innovation Department, the Digital Media Manager and Storyteller (DMMS) plays an essential role for MOT by creatively elevating the presence and relevancy of opera and dance in metro Detroit through a combined and unique set of videography, journalism, and media skills. In collaboration with, and under the guidance of, the Director of Innovation, the DMMS develops digital content to ensure MOT and the Detroit Opera House reaches and engages loyal audiences on all digital and social media platforms.

The DMMS is charged with communicating stories of mission-driven impact to the broader community and acts as an embedded journalist, which the DMMS curates to correspond with the narrative arc determined by the Artistic Director and the Director of Innovation. The DMMS executes this by covering MOT programs and capturing the experiences of our patrons, musicians, guest artists, and program participants to effectively support growth in audiences, partnerships, and contributions—all critical to MOT’s strategic plan.

The Digital Media Manager and Storyteller is also charged with engaging and growing new audiences across all digital and social media platforms.

Specific Responsibilities and Duties:

• • • The DMMS is intimately aware of relevant social media platforms and their advertising structures, so to create content that best fits each platform
    • With the Director of Innovation, executes a yearly digital content plan that incorporates winning strategies for all relevant digital platforms, prioritizing continued engagement of current followers/patrons, along with the growth of new followers and potential ticket buyers and donors.
    • Identifies and executes digital content partnerships to enable growth.
    • Compiles, reviews, and organizes raw footage.
    • Creates deliverables that help convey the heart and soul of what MOT represents in a way that resonates with audiences and MOT stakeholders alike.
    • Collaborates with MOT staff, musicians, leadership, program participants, and patrons to achieve interesting, engaging, and relevant storytelling and content.
    • Acts as a journalist that attends majority of community and education events to capture experiences across various media, including the development of featured stories and the interviewing/surveying of participants for the purposes of program impact and efficacy.
    • Generates an expansive archive of MOT’s demonstrated impact in the community and serve as a critical resource for proposal development and effective reporting to major funders and other vested partners.
    • Formats high quality deliverables which efficiently function on various platforms.
    • Manages access to digital assets across MOT.

Position Qualifications:

• • • Budget management experience
    • Minimum of 3 years’ experience writing and producing media content
    • Minimum of 3 years’ digital/video content creation experience
    • Experience in Adobe Creative Suite
    • Demonstrated photography and photo editing skills
    • Strong ability and experience creating online short-form video
    • Demonstrated, excellent written and oral communication skills
    • Demonstrated ability to inspire and motivate creative individuals and team members
    • Expert knowledge of social media platforms, and demonstrated ability to learn new media platforms quickly
    • Experience in creation, management, and execution of a detailed content calendar

Desired Qualifications:

• • • Bachelor’s degree preferred, with a specialization in Communications, Creative Writing, or Journalism
    • 2 or more years’ experience in negotiating with vendors/outside entities preferred
    • Experience working with a performing arts nonprofit organization
    • General knowledge appreciation of music, performance practice and styles, as well as current opera practices and repertoire

Essential functions/physical demands:

• • • The DMMS must be able to work weekends and evenings in accordance with Michigan Opera Theatre’s performance and rehearsal schedule
    • The DMMS must be able to navigate through backstage areas and passageways

The position of Digital Media Manager and Storyteller is made possible in its first two years by an OPERA America Innovation Grant, supported by the Ann and Gordon Getty Foundation.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

Title: Event Medic

Department: Security

Classification: Part-Time

Hours/Week: On call for performances/events at the Detroit Opera House—Event Medics are part of pool, working according to their availability

Salary Range: $16/hr.

Posting ends: September 20^th, or until filled

How to Apply:

Qualified applicants should submit their resume by email to employment@motopera.org.

Position Summary:

Michigan Opera Theatre is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown Detroit, near Comerica Park, Michigan Opera Theatre offers a dynamic work environment. MOT Event Medics work with the Security Team to provide services designed to ensure the health and safety of Michigan Opera Theatre and the Detroit Opera House patrons, visitors, performers during performances and other events. Event Medics work to secure the safety of patrons, visitors, and performers by providing immediate medical care to any and all individuals who fall ill, to be vigilant of individuals displaying signs or symptoms of illness, to call for or facilitate communication with emergency first responders, and provide crowd management services for the safety of patrons, visitors, employees and artists.

Job Responsibilities:

• Immediately respond to all medical emergencies in accordance with the relevant procedures and policies.
• Observe crowds in order to keep vigilant watch for symptoms and early signs of illness or medical emergencies.
• Treat symptoms of minor injuries, such as small cuts/scrape, dizziness, nausea, headaches, contacting emergency medical services as needed.
• Correspond with the Manager on Duty, Director of Security, and the Manager of Venue Operations to adequately provide emergency medical care within the existing security plan framework.
• Participate in traffic control duties for large events, as needed.

Required Qualifications:

• High school diploma or GED equivalent
• Pass state background check
• EMT-I license or EMT-P license
• Ethical, confident, and dependable

Desired Qualifications:

• Nursing/other health care experience
• Security experience
• Crowd manager experience

Physical Demands of the Work Environment:

• Ability to work evenings and weekends
• Ability to navigate stairwells, hallways, and other areas of the Detroit Opera House
• Ability to stand for up to 3 hours at a time

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission

Classification: Full-time, Exempt

Department: Development

Work Schedule: Monday-Friday; some evening and weekend hours required

Posting ends: November 8^th, 2021

How to Apply:

Qualified applicants should submit their resume and cover letter via email to employment@motopera.org

Position Summary:

Michigan Opera Theatre’s (MOT) Manager of Annual Giving (MAG) works closely with the Director of Development and oversees implement MOT’s annual fund campaign, including budgets, timetables and collateral materials. The MAG posseses excellent interpersonal skills, and stewards donors and contributors, and fulfills donor benefits, all while being an enthusiastic advocate for the company. The MAG is a team-orientated professional, who participates in Development events and initiatives, and supports their Development colleagues. The MAG is an independent, critical thinker, who performs well in a fast-paced, dynamic work environment, and can successfully manage multiple projects simultaneously while maintaining a strong attention to detail and an overall commitment to excellence.

Specific Responsibilities:

• Strategize, organize and implement all aspects of the annual fund campaign to raise funds from individual donors giving up to $2,499
• Support the Major Gifts Officer in the solicitation and stewardship of donors giving $2,500-$9,999 annually
• Develop a work plan, including budgets, timetables and collateral to implement the annual fund campaign and meet or exceed timetables and budgeted goals
• Work closely with the Development Operations Coordinator and the Senior Manager of Information systems to ensure data integrity and accurate lists for solicitations, mailings and donor recognition
• Develop drafts of campaign materials including letters, invitations, brochures/flyer copies, donor fulfillment materials, and telefunding scripts
• Coordinate and deliver benefit packages for all levels of giving to maximize the patron relationship with MOT
• Ensure that all donor acknowledgments are completed in a timely manner
• Assist with planning and implementation of events as requested
• Actively participate in the cultivation of departmental strategies to grow contributed revenue
• Perform other duties as assigned.

Required Qualifications:

• Bachelor’s degree, or equivalent combination of education and professional experience
• Demonstrated, exceptional interpersonal skills, including the ability to create personal relationships and to communicate effectively delivering exceptional customer service to a variety of stakeholders (i.e. donors, sponsors, volunteers, and subscribers), both verbally and in writing
• Knowledge of fundraising principles and techniques, and direct mail appeals and newsletters
• Demonstrated ability to manage multiple projects simultaneously, with competing demands, while maintaining strong attention to detail
• Demonstrated ability to work independently in a fast-paced, ever-changing environment
• Excellent oral and written communication skills.
• Proficient in Microsoft Office applications, specifically in the manipulation of Excel spreadsheets and mail merges
• Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in backgrounds, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications

• 3-5 years’ experience in a fundraising team
• Functional knowledge of Tessitura
• Knowledge of standard opera repertoire performed in the United States

Essential Functions and Physical Demands:

• The person in this position must be able to attend occasional evening and weekend performances and other events of MOT and DOH, outside of normal office hours.
• The person in this position must be able to remain in a stationary position for periods of time.
• The person in this position occasionally moves throughout the building to access files.

Application Deadline:

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission. 

How to Apply:

Qualified applicants should submit their resume by email to employment@motopera.org.

Shifts available:

Saturday-Sunday, 3-11 PM (16 hrs./week)

Saturday-Sunday, 9 AM-9 PM (24 hrs./week)

Position Summary:

Michigan Opera Theatre is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown Detroit, near Comerica Park, Michigan Opera Theatre offers a dynamic work environment. Through a meticulous security strategy, Michigan Opera Theatre Security Officers provide services designed to ensure the protective security of Michigan Opera Theatre staff, patrons, visitors and performers; and the Detroit Opera House buildings and grounds. Incumbents in this position will secure premises, personnel, patrons and guests by patrolling property; monitoring surveillance equipment; patrolling and inspecting buildings, equipment, and access points; permitting entry and checking credentials. During performances and other large events with visiting attendees, Security Officers monitor crowds, and provide crowd management services for the safety of visitors, employees and artists.

Job Responsibilities:

• Patrol and secure the Detroit Opera House.
• Monitor and analyze CCTV camera footage.
• Protect company assets relative to theft, assault, fire and other safety issues; guard valuables in a secure area
• Respond to alarms and emergencies, communicate any irregularities with management
• Keep a thorough incident report record; follow procedures for various initiatives including fire prevention, traffic control and accident investigations
• Check visitors in and out of the Detroit Opera House, and escort visitors around the premises.
• Guard valuables in a secure area
• Ensure compliance with government regulations

Required Qualifications:

• High school diploma or GED equivalent
• Ability to pass state background check
• Clean driving record
• Minimum 1 year of relevant security experience
• Ethical, confident, and dependable

Desired Qualifications:

• First aid/CPR-certified
• Customer service experience

Physical Demands of the Work Environment:

• Ability to navigate buildings including stairwells, work areas, parking structure, and patron areas as part of building security checks.
• Ability to ascend and descend stairwells multiple times during a shift as part of building security checks.
• Ability to stand for up to 3 hours at a time
• Ability to lift up to 60 lbs.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Classification status:           Part time, non-exempt, hourly

Last updated:                    6/24/2021

Michigan Opera Theatre is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the MOT mission.